We will send you your order after receiving your payment in our bank account. If you have the same bank as we do (Tatra banka), the transfer is usually processed within 24 hours of submitting the payment during working days. In other cases, the SEPA bank transfers (transfers within Slovakia and outside of Slovakia) are usually processed within 2 days. Other international payments are usually processed in 3-5 days.
During the transfer, please use the number of your order as the variable symbol. The number of your order can be found in the email confirmation of order.
Slovflow IBAN: SK6511000000002948090652
Card payment (Visa, Mastercard) is quick and safe. It is processed through a secured payment gate GoPay. The money is written to our bank account instantly.
During the GoPay payment you need to provide the CVC number of your card. This is a 3-digit number on the back side of your payment card.
If your card payment is unsuccessful, please check the settings of your card in your Internet Banking or contact your bank. There can be several reasons for an unsuccessful payment, for example, if you go over a set spending limit or if your card does not allow internet payments.